Heario

Raise the standard of care your clinic offers.

Patients get guided help for everyday hearing aid issues at home, so no one is left waiting between visits. That frees up clinic time for fitting appointments and other work that brings in revenue.

Start free trial See how it works

No login required · Simple clinic setup

01 The real cost

Repeat support is frequent, persistent, and time-consuming

Much of this support is routine and could be handled outside the clinic.

0.0

follow-up interactions

Average post-dispensing contacts per patient in year one.

Henry Ford Health System utilization audit: 3.12 year-one post-dispensing encounters; 20% of patients accounted for 50% of use

still report issues

Older adults reporting at least one issue at 6 months post-fitting.

Solheim et al.: 72.9% of patients reported at least one hearing aid issue at 6 months

15–0 min

per routine visit

Typical time spent on repair and fine-tuning appointments.

UCLH NHS hearing-aid service: 15-min repair appointments, 25-min fine-tune appointments

02 How it works

See Heario in action

This example shows how Heario guides patients through a common issue. It also supports education, device care, and confidence between appointments.

Heario

Guided support demo

Example

Patient types

Heario responds

Let's check a few common causes of whistling.

1. Check the fit

Make sure the hearing aid is seated fully in the ear.

2. Look for wax or debris

A blocked dome or wax guard can cause sound to leak and whistle.

3. Know when to contact the clinic

If the issue continues, Heario can guide the patient to the right next step.

For patients

Clear help when something is wrong, plus everyday support using and caring for hearing aids.

For clinics

A clearer way to support patients between appointments while reducing routine troubleshooting burden.

Simple setup

No training required. Clinics can be up and running in under 10 minutes with a QR code and access code for patients.

03 Why Heario

Built for clinics that want to take hearing care forward

Heario extends your clinic's support into patients' homes with guided help between visits. That is something few independent practices can offer, and something worth telling patients about.

Guided help

Support for common hearing aid questions and problems.

Education and care

Reinforces device care, routines, and everyday confidence.

Support that follows patients home

Care that reaches patients between visits, so they feel looked after and your clinic stands out.

04 Contact us

Request a demo or ask a question

Want to see how Heario could fit your clinic, or have a question before starting? Share your details and we'll follow up by email.