HearioSupport patients between appointments. Free up clinic time.
Give patients guided help for common hearing aid issues at home — so your team spends less time on routine calls and more time on care that matters.
No login required · Simple clinic setup
The real cost
Repeat support is frequent, persistent, and time-consuming
Much of this support is routine and could be handled outside the clinic.
0.0
follow-up interactions
Average post-dispensing contacts per patient in year one.
Henry Ford Health System utilization audit — 3.12 year-one post-dispensing encounters; 20% of patients accounted for 50% of use
0%
still report issues
Older adults reporting at least one issue at 6 months post-fitting.
Solheim et al. — 72.9% of patients reported at least one hearing aid issue at 6 months
15–0 min
per routine visit
Typical time spent on repair and fine-tuning appointments.
UCLH NHS hearing-aid service — 15-min repair appointments, 25-min fine-tune appointments
How it works
See Heario in action
This example shows how Heario guides patients through a common issue — but it also supports education, device care, and confidence between appointments.
For patients
Clear help when something is wrong, plus everyday support using and caring for hearing aids.
For clinics
A clearer way to support patients between appointments while reducing routine troubleshooting burden.
Simple setup
No training required. Clinics can be up and running in under 10 minutes with a QR code and access code for patients.
Heario
Guided support demo
Example
Patient types
Heario responds
Let's check a few common causes of whistling.
1. Check the fit
Make sure the hearing aid is seated fully in the ear.
2. Look for wax or debris
A blocked dome or wax guard can cause sound to leak and whistle.
3. Know when to contact the clinic
If the issue continues, Heario can guide the patient to the right next step.
Why Heario
Built for clinics that want to take hearing care forward
Heario goes beyond troubleshooting with guided help, device education, and simple tools that help patients build confidence over time.
Guided help
Support for common hearing aid questions and problems.
Education and care
Reinforces device care, routines, and everyday confidence.
Better follow-through
Helps clinics extend support in a way that feels thoughtful and clinic-aligned.
Contact us
Request a demo or ask a question
Want to see how Heario could fit your clinic, or have a question before starting? Share your details and we'll follow up by email.