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Privacy Policy

Last updated: July 18, 2026

This policy explains how Heario handles information collected through our website at heariohealth.com and the Heario app. By using Heario, you agree to the practices described here.

Information we collect

When you request a demo or contact us through this website, we collect the details you provide, such as your name, email address, clinic name, and any message you send us.

If your clinic uses the Heario app, patients may enter information about their hearing aids and the issues they are working through so the app can provide relevant guidance.

How we use information

We use the information we collect to respond to your inquiries, to provide and improve Heario, and to communicate with you about the service. We do not sell or rent your personal information.

Sharing

We rely on trusted service providers to operate Heario, such as hosting and email delivery. We share only the information those providers need to perform their services, and we do not sell your personal information to anyone.

Data retention

We keep information only as long as needed for the purposes described in this policy or as required to operate the service.

Your choices

You can ask us to access or delete the information we hold about you by emailing support@heariohealth.com. We will respond within a reasonable time.

Children

Heario is intended for hearing clinics and their adult patients. It is not directed to children.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent version.

Contact

If you have any questions about this policy, contact us at support@heariohealth.com.